Qk999 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and this Privacy Policy ensures complete transparency in how we handle your data.
By using the qk999 website or app, you agree to this privacy policy. This policy has been in effect since July 2026 and applies to all qk999 services.
At qk999, your data is used solely for service improvement, security verification, and compliance with legal obligations. We never sell your personal information to third parties or share it with advertisers.
This privacy policy is written in English to help users in Bangladesh understand it easily. If you have any questions, please reach out to our support team.
2. What Information We Collect
Qk999 only collects information that is necessary to deliver our services and ensure security. The types of data collected under our privacy policy are listed below:
| Data Type |
Example |
Purpose of Collection |
| Identity Information |
Name, date of birth, national ID number |
KYC verification and age confirmation |
| Contact Information |
Mobile number, email address |
Account Registration & Contact |
| Financial information |
BKash/Nagad/Rocket account number, transaction history |
Payment Processing |
| Device & Technical Information |
IP address, browser type, device ID |
Security & Fraud Prevention |
| Gaming
Activity |
Betting history, game preferences, session duration |
Service Improvement & Responsible Gaming |
| Cookie and tracking data |
Session cookies, preference cookies |
Website experience improvement |
qk999 never stores your password or full payment card number. All sensitive data is held in encrypted form.
3. How We Use Your Information
Data collected at qk999 is used only for specific and legitimate purposes. Under our Privacy Policy, your information is used as follows:
- Account Management: Your information is used for registration, identity verification, and account security.
- Payment Processing: Financial information is used to process deposits and withdrawals at qk999.
- Customer support: Your contact details are used to resolve issues and respond to your enquiries.
- Fraud prevention: Device and transaction data are analyzed to detect suspicious activity.
- Service Improvement: Gaming activity data is analyzed to improve user experience and the overall quality of our games.
- Legal obligations: Information may be disclosed to relevant authorities upon request, in accordance with applicable law.
- Promotional Communications: With your consent, qk999 may send you information about bonus offers and new games.
If you no longer wish to receive promotional messages from qk999, you can unsubscribe at any time by contacting our support team.
Qk999 never sells, rents, or shares your personal data with third parties for marketing purposes. However, certain information may be shared with trusted partners in specific circumstances:
- Payment Processors: Necessary information is shared with payment processors such as bKash, Nagad, and Rocket to process your transactions.
- Game providers: Only the minimum necessary data is transmitted to the relevant game provider's server when you play a specific game.
- Law enforcement agencies: Information may be disclosed to authorities where required by a court order or legitimate investigation.
- IT service providers: Technical data may be shared with server hosting and cybersecurity partners — all of whom operate under our confidentiality agreements.
Outside of the cases listed above, qk999 will not share your data without your prior written consent.
5. Cookies & Tracking Technology
Cookies are used on the qk999 website to enhance your experience. A cookie is a small text file stored in your browser that records information about your use of the website.
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Preference Cookies: These cookies remember your language, theme, and personal preferences.
- Analytics Cookies: They help monitor and improve the performance of the qk999 website.
- Security Cookies: Used to prevent fraud and unauthorised access.
You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may cause some qk999 features to stop working correctly.
6. Information Security Measures
Qk999 uses industry-leading technology to protect your personal and financial data. Our security framework is described below:
- 256-bit SSL/TLS encryption: All data exchanged between your browser and qk999 servers is fully encrypted.
- Two-Factor Authentication (2FA): An added layer of security available when logging into your account.
- Firewall & DDoS Protection: Measures are in place to protect servers and data from external threats.
- Regular Security Audits: System security is regularly audited by independent third-party experts.
- Restricted Access Controls: qk999 staff can only access the information required for their specific role.
Please note: qk999 will never ask for your password or OTP over the phone or by email. If anyone requests this information, report it to us immediately.
Qk999's privacy policy is built in compliance with international data protection regulations. You have the following rights regarding your own information:
- Right to Access Your Data: You may request to know what information qk999 holds about you at any time.
- Right to Rectification: You may request correction of any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data in certain circumstances — however, some information may be retained to meet legal obligations.
- Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
- Right to Data Portability: The ability to export your data in a standard format.
- Right to Withdraw Consent: You may withdraw your consent at any time — however, this will not affect the lawfulness of any processing carried out before the withdrawal.
To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.
Qk999 is an 18+ platform. We take the privacy and protection of minors seriously.
- Qk999 does not knowingly collect or store information from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- If any information belonging to a minor is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.
- Parents are urged to take the necessary steps to ensure their children do not access qk999.
9. Privacy Policy Updates
Qk999 may update this privacy policy at any time as needed. Any changes take effect immediately upon being published on the website.
- For significant updates, a notification will be sent to your registered email address.
- We recommend checking this page regularly to stay up to date.
- Continued use of qk999 after any update will be considered acceptance of the new policy.
This privacy policy was last July 2026 was updated.